Good UX design can’t exist without the right words, but oftentimes designers and technical teams struggle to find the language to make our designs effective. Fortunately we were introduced to Kaysie. Not only was Kaysie able to get up to speed quickly, she brought a pragmatic perspective that was like a breath of fresh air to the project. Through our collaboration with Kaysie, we were able to provide our users with clearer expectations and less friction while using our product. As a result, we felt a lot more confident in what we were shipping.
Brian Santiago, Fastly
“Kaysie takes a thoughtful approach to her work. She’s an open-minded collaborator and a delight to work with. She’s sharp, curious, and dedicated. I’m a big fan.” – Aarron Walter, InVision
Kaysie is one of the best content people I’ve ever had the pleasure to work with. She is a consummate copywriter, a strong strategist, and has a keen grasp of content marketing tactics—and all that while being collaborative, easy to work with, and team-oriented. Her clean, clear, concise copywriting goes beyond simply fulfilling copy requests. Kaysie ensures she has full understanding of the entire project and its goals, and writes with the big picture in mind, while making sure every word carries its weight. Kaysie’s eye for overall comms strategy and improving open rates, conversions, and more, makes her a hugely valuable contributor to any marketing program or user experience team. Having worked with her on launching content programs from books to podcasts, she is second-to-none as a copy and content partner.
Kaysie has truly stepped into a key role as copywriter and content strategy help for many of the teams in the Marketing org. Kaysie also has the intangibles that can’t be taught—in my experience, people either have these things, or they don’t. She has an inquisitive mind that’s always seeking to find creative solutions, and she cares deeply about her work. I can’t overstate my appreciation of her integrity and the level to which she cares about the quality of her work. She is a joy to work with and makes everyone around her better.
Claire Karjalainen, InVision
“Kaysie adds meaning and clarity to every project she’s a part of. I’ve had the pleasure of collaborating with Kaysie on a variety of projects from critical customer messaging to tricky UX flows. Her ability to describe complex concepts in everyday language always makes our designs sing.” – Jason Santa Maria, InVision
Kaysie’s writing has an enthusiastic energy that pushes the boundaries of copy and marketing, generating a sense of exhilaration, familiarity, and even whimsy with every word. I never question whether her work will be completed on time; in fact, I am perpetually bewildered by her ability to submit a week’s worth of well-written writing in a matter of days. Every note I make—nearly all of them complimentary, I should add—is acknowledged immediately, and feedback is always incorporated into subsequent projects without so much as a reminder from me. Kaysie’s commentary is brimming with humor and positivity. She goes above and beyond to research client organizations, humanizing them in her presentation with clever wordplay and creative, fresh phrasing I always enjoy reading. More importantly, clients are always more than satisfied with the way Kaysie describes them, and her work stands out as some of the greatest content on The Muse. Kaysie is wonderful to work with, an adaptive and brilliant writer, and a fantastic addition to any organization.
James Mayr, The Muse
“Kaysie has been a stellar partner from the start. She’s eager to jump into new projects, brings a superior level of attention to detail, and can crystalize complex concepts into something easy for our customers to understand. I appreciate her openness to feedback and dedication to doing what’s right for the customer and the business.” – Kacy Boone, InVision
Kaysie is the high performer that you can rely on, always. Never hesitates to take an assignment and puts her best into it. She had great advice for me when we worked together, and helped me think through things a newer manager needs to make the team successful. She took on some difficult and undesirable assignments and hit them out of the park, which meant fewer check-ins, reviews and revisions were needed on my end. Her support as I adjusted in this role was invaluable and in it I could see the kind of leader she will undoubtedly grow to be. Needless to say, Kaysie would be a great asset on any design team and is capable of owning significant, high profile parts of any product and will make them better user experiences with exemplary messaging. Her skill with foundational projects like brand voice and design systems will help lift your ux writing team to another level and you should hire her if you have the opportunity.
Matt Fisher, ThoughtSpot